Aplicor CRM
HOSTING-EASE OF USE-AWARDS
INTRODUCTION
Aplicor innovated intelligent and user friendly CRM and accounting software-as-service (SaaS) solutions for mid market and enterprise organizations. It is hosting CRM solutions since 1999 and ERP/accounting since 2003.
Aplicor focuses on:
• Front-to-back office hosted solutions. Aplicor is one of only two hosted companies that provide complete, front office CRM and back office ERP hosted solutions (the other company is NetSuite).
• Targets mid market and enterprise organizations.
• It provides product advantages embedded in its superior tools suite. The Workflow Designer permits users to create remarkably flexible business process automation routines.
Aplicor offers the most advanced work flow, customization and integration tools and is the only- hosting solution with 100% up time for several years
The company’s CRM application is designed for Mid-market organizations and Divisions or departments of larger organizations.
It offers deployment on subscription purchases that comprise of all IT and support staffing. It save capital investment on outlay for a software license, additional funds required for implementation- consulting services and the hiring of another IT or support resources.
FEATURES AND ADVANTAGES
Aplicor offers its CRM and ERP products for Public Sector (Government), Financial Services and Professional Services. The value of Aplicor’s industry solutions over other, CRM business solutions is that Aplicor’s includes complete front office (CRM) and back-office (ERP) integration.
The company has industry specific solutions, the majority of its customers continue to be using parallel CRM and accounting systems.
Its main strengths are:
• The most comprehensive Business Process Automation toolkit for exceptional workforce productivity gains.
• Flexible software configuration to adapt the CRM software system to current and evolving business requirements.
• A graphical Customization Designer to modify each page layout and get the most relevant and easy to use screens.
• Built-in best practices content for suggestive instruction and sales coaching during the sales process.
• A business intelligence (BI) information analysis suite which includes data warehousing, online analytical processing (OLAP) and predictive reporting.
• Focused on serving mid-market and large organizations.
• Strong global CRM system.
• Very strong ease of use and exceptionally high user adoption.
• Provides integrated CRM and ERP/accounting hosted solution.
MODULES
• Sales Force Automation (SFA)•
• Marketing Management•
• Customer Service•
• Project Office•
• Offline Edition•
• Reporting & Analysis•
• Digital Dashboard•
• Outlook/Exchange/Lotus Notes Synchronization•
• Office Integration Suite•
• Workflow Processing•
• Sales Order Entry•
• Form Designer•
• Content Management System
MARKET REVIEW
Analysts, media and users have spoken in concert to identify Aplicor as the most independently awarded CRM software from 2004 through 2006. Aplicor has been twice named the Best Product Development Company in North America by the ABA and three times named the product of the Year by Technology Marketing Corporation (TMCT) and Customer Inter@action Solutions® magazine.
Aplicor and Salesforce.com hold the largest hosting/SaaS customers in the hosting industry. While Salesforce.com has larger customers than Aplicor, Aplicor has a much larger concentration of large customers than Salesforce.com (e.g. Salesforce.com’s average client size is less than 20 while Aplicor’s average client size is over 100).
Aplicor seems to be the most awarded hosted solution in the industry over about the last four years.
